Last week I called in to see one of EC Credit Control's existing clients to check whether they needed our assistance currently with debt recovery. The client manages tyre service centres in the Shoalhaven and Illawarra.
After speaking to the manager he mentioned he had been running businesses in the Shoalhaven and Illawarra for over 20 years and wished that he had known about us earlier. In his words â€œI would be a rich man and maybe in retirementâ€.
He went on the tell me they had initially engaged EC Credit Control around five years ago as they had many outstanding accounts and needed our effective Debt Recovery Service. At the time he was not aware of the other services EC's had to offer.
First of all EC was able to help the client with Debt Recovery to improve his cash flow. We then implemented comprehensive Terms and Conditions of Trade into his business. This allowed him to have leverage over debtors in future who refused to pay.
Once the client was done filling me in on the services we have provided, he answered my original question and said â€œsince having the Comprehensive Terms and Conditions of Trade in place our need for your assistance with debt recovery has reduced significantly to the point where we don't currently need your helpâ€. The manager was so pleased he gave me a list of business owner's names and numbers throughout the Illawarra and Shoalhaven who he believed would benefit with the same help.
As always, great to hear from happy clients.