I was speaking to a client in the Earthmoving industry this week in the Ipswich Area and as we were chatting I asked him:
â€œHow's business?â€ He replied that it was really busy and it was hard to keep up with the demand.
I said this was a good situation to be in, but was he having any trouble getting paid on time AND this was what he said:
QUOTE: â€œYou know I used to have trouble all the time but not any more since I had you guys do my Terms of Trade.â€
This just confirms to me the importance of setting up the basic rules and obligations when dealing with your customers right from the very start.